Pelita88 Privacy Policy — How Your Data Is Protected
This Privacy Policy describes the information pelita88 collects from users in Malaysia, how it is used, and the security measures we take to protect it. Please read it carefully before using our platform.
Last updated: 1 January 2026
1. Information We Collect
When you register and use the pelita88 platform, we collect various types of information to enable us to deliver services that are safe, accurate, and effective. The following are the main categories of information collected:
Account & Identity Information
Full name, date of birth, email address, phone number, and identity verification details provided during registration. This information is required to create a verified account and complete Know Your Customer (KYC) procedures.
Device & Browser Information
Your IP address, device type, operating system, browser version, screen resolution, and other technical data transmitted automatically when you access our platform. This information is used for security purposes and to optimise the user experience.
Local Payment Information
Transaction details in Malaysian Ringgit (RM), including the payment method used (FPX, Touch 'n Go eWallet, bank transfer), amounts, and transaction timestamps. We do not directly store credit card numbers or full bank account details — all transactions are processed through encrypted payment providers.
Usage Data & Activity
Betting records, game types accessed, session durations, pages visited, and general usage patterns. This data helps us understand how users interact with the platform and improve our services over time.
2. How Is Your Information Used?
Pelita88 uses the information collected solely for legitimate purposes necessary to operate the platform. We do not sell users' personal information to third parties for advertising purposes.
Processing registrations, verifying identities, managing user accounts, and ensuring secure login.
Processing deposits and withdrawals in RM, verifying payments, and resolving any transaction disputes.
Detecting suspicious activity, preventing fraud, and protecting the platform from abuse.
To fulfil legal and regulatory obligations applicable to the platform's operations in Malaysia.
Responding to enquiries, resolving technical issues, and providing assistance through official support channels.
Analysing usage data to improve the platform's design, performance, and overall user experience.
3. Cookies & Usage Tracking
The pelita88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and collect aggregated usage data. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session Cookie: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference Cookies: Saving your language settings and display preferences so they do not need to be reset each time you access the platform.
- Analytics Cookies: Collecting anonymised usage data to help us understand how users interact with the platform and make improvements.
- Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.
Most browsers allow you to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform. Continued use of the pelita88 platform is considered consent to the use of cookies as described above.
4. Data Storage, Security & Third-Party Sharing
How Your Data Is Stored & Protected
All personal information of pelita88 users is stored on servers protected by multi-layered security measures. Data transmitted between your device and our servers is encrypted using industry-standard encryption protocols, ensuring your information cannot be intercepted in transit.
We retain user data for as long as your account remains active or as long as necessary to comply with our legal obligations. Once an account is closed, your personal data will be deleted or anonymised in accordance with the retention periods required under applicable Malaysian law.
Sharing Information with Third Parties
Pelita88 does not sell or rent users' personal information to third parties. However, we may share certain information with:
- Payment service providers: To securely process deposits and withdrawals in RM.
- Technical service providers: Infrastructure and software providers that assist in operating the platform, subject to strict confidentiality agreements.
- Lawful authorities: When required by Malaysian law, court order, or a valid law enforcement investigation.
All third parties we work with are required to handle user data in accordance with appropriate security standards and are not permitted to use that information for any other purpose.
5. User Rights & How to Contact Us
As a pelita88 platform user, you have certain rights regarding your personal data. These rights are aligned with data protection best practices and applicable laws in Malaysia.
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or outdated information in your account.
Subject to legal obligations, you may request the deletion of your personal data.
Changes to the Privacy Policy
Pelita88 reserves the right to modify this Privacy Policy at any time. Changes take effect upon publication on this page. Users are encouraged to review this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your data is handled, please contact the pelita88 team via email: [email protected] or through the in-platform support channel after logging in. You may also visit the FAQ us for answers to frequently asked questions.
Have more questions about your privacy or account?
Contact the pelita88 support team or visit our FAQ page to get answers quickly.